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    Greater Latrobe Food Service Department

    Meal Charge and Collection Procedures

    The following steps will be followed to collect outstanding balances incurred by student charges.

    Proactive Measures

    ·         Students will be verbally reminded by Food Service cashiers when monies are low

    ·         Verbal reminders begin when a student’s account reaches $5.00

    ·         Monthly phone calls will be made reminding parents to check student meal accounts & deposit money

    Once a negative balance is reached, students are only permitted to purchase a MEAL.  No a la carte extras are allowed to be charged (bottled water, extra sandwich, second meal etc.).               

    Elementary Schools

    Negative Balance Procedure

    STEP 1: Students are verbally reminded by Food Service cashiers when a monetary deposit needs to be made.

    STEP 2: When a negative balance is reached, a letter is sent home with student in backpack at the end of the week.

    STEP 3: When a negative balance reaches $10.95, the kitchen Satellite Leader places a reminder phone call to home.

    STEP 4: When a negative balance reaches $20.00, the kitchen Satellite Leader informs Food Service office and another phone call is placed to home, work or cell. (Contact guidance/principal, offer F/R priced meal program)

    STEP 5:  When a negative balance reaches $30.00, a letter is sent home via traditional mail indicating options for payment plans and possibility of magistrate involvement.

    STEP 6:  When a negative balance reaches $50.00, a certified letter is send home via traditional mail. 

    If a payment is not received, consequences may include (but are not limited to): Alternative meal, parent conference, restriction of school activities, and/or referral to Social Service.

    Negative balance letters are also sent home via traditional mail one week before report cards are issued.

     

    Secondary Schools

    Negative Balance Procedure

    Secondary students are expected to be more responsible.

    STEP 1:  Students are verbally reminded by Food Service cashiers when a monetary deposit needs to be made.

    STEP 2:  When a negative balance is reached, the Food Service cashiers continue to remind students to deposit money into their account.

    STEP 3:  When a negative balance reaches $7.80, students will need to get approval to charge their meal from the kitchen Satellite Leader (student may call home, etc). Further charges may be refused.

    STEP 4:  When a negative balance reaches $20.00, a phone call is placed to home, work or cell from the Food Service office. (Contact guidance/principal, offer F/R priced meal program)

    STEP 5:  When a negative balance reaches $30.00, a letter is sent home via traditional mail indicating options for payment plans and possibility of magistrate involvement.

    STEP 6:  When a negative balance reaches $50.00, a certified letter is send home via traditional mail.

    Negative balance letters are sent home via traditional mail twice per month to students owing $2.00 or more.  

    If a payment is not received, consequences may include (but are not limited to): Alternative meal, parent conference, restriction of school activities, and/or referral to Social Service.

    Negative balance letters are send home again via traditional mail one week before report cards are issued.